Seconds Count.
Community Saving Lives.

Volunteer Emergency Medical Services serving Beachwood, Cleveland Heights, University Heights, and surrounding areas.

Hatzalah Cleveland Shield

A Letter to Our Community

Announcing an important new service for our neighborhoods.

Launching Hatzalah in Cleveland

We are delighted to share exciting news regarding the launch of Hatzalah in Cleveland. Hatzalah, a volunteer emergency medical response service, is designed to provide rapid emergency medical care for members of our community. Hatzalah Cleveland has the support and encouragement of local Rabbonim, medical professionals, and community leaders. Our foundation will be built on strong Rabbinic and medical leadership ensuring the highest standards of care and sensitivity.

Serving Our Neighborhoods

Hatzalah Cleveland will initially operate in Beachwood, Cleveland Heights, and University Heights, with the possibility of expanding coverage to our other neighborhoods. Hatzalah Cleveland is not a substitute for the 911 emergency system. Our purpose is to offer a lifesaving bridge during the critical moments prior to the arrival of the local fire/rescue department.

Authorized and Collaborative

Hatzalah originated in New York City and now operates in cities of all sizes worldwide. In forming Hatzalah Cleveland, we are using other Hatzalahs’ and EMS systems’ best-practices to implement a model that will rapidly respond to our community’s emergency needs. We are collaborating with fire, rescue, and police departments, local municipalities, and other healthcare organizations in our formation and operations. Hatzalah Cleveland is the only Hatzalah organization in northeast Ohio authorized by Chevra Hatzalah of New York to use the name Hatzalah.

Professional Volunteer Responders

To provide the highest level of care, volunteers will undergo training to become certified Emergency Medical Technicians, as well as receive additional medical and halachic training. This will equip them to professionally and sensitively handle emergency situations that arise in our community. Each member will have all the necessary medical and communications equipment needed to respond quickly and effectively.

Thank you for your support as we launch this important service for our community!

Our Mission

Hatzalah Cleveland is a volunteer EMS organization providing rapid response and professional emergency care to the communities of Beachwood, Cleveland Heights, and University Heights. Our goal is to stabilize patients and bridge the gap until ambulance transport arrives.

Rapid Response

With volunteers living and working in the community, our response times are measured in seconds, not minutes.

Professional Care

Our responders are state-certified EMTs and Paramedics equipped with advanced lifesaving equipment.

100% Volunteer

We are a non-profit organization funded entirely by donations. Our services are free of charge to everyone.

How It Works

1. You Call

Dial 216-888-1818 for any medical emergency.

2. Dispatch Alerts

Our dispatch system instantly alerts the nearest volunteers and contacts 911.

3. Responder Arrives

A trained EMT arrives in minutes to stabilize the patient.

Frequently Asked Questions

Common questions about our services and operations.

Hatzalah, Hebrew for “rescue”, was started in Williamsburg, New York in 1965, for the purpose of responding to the unique cultural and religious needs of the Jewish community and improving pre-hospital emergency medical care. Over the years, Hatzalah has grown into the largest volunteer ambulance service in North America. In fact, Hatzalah members were some of the first EMS personnel to arrive at the World Trade Center on September 11, 2001. Hatzalah has chapters in cities throughout the country and world including California, Connecticut, Florida, Illinois, Maryland, Michigan, New Jersey, New York, Pennsylvania, and Texas. Hatzalah has been instrumental in the saving of thousands of lives and in the assistance of others in their times of need.

Hatzalah Cleveland is a non-profit organization whose purpose is to rapidly respond to the emergency medical needs of the Cleveland Jewish community. Hatzalah Cleveland complements local fire/rescue services by providing rapid, high quality care within minutes of being dispatched. Hatzalah Cleveland also ensures that 911 has been called and EMTs continue to provide care and comfort, remaining with patients until care has been transferred to fire/rescue personnel.

Hatzalah Cleveland was started to help during those few precious minutes during which immediate and proper care may mean the difference between a patient surviving or not. Our primary goal is to provide trained volunteers capable of responding to any type of medical emergency in our communities.

Hatzalah Cleveland volunteers are in our schools, shuls, community institutions and neighborhoods. Each volunteer has the skill and equipment to quickly begin stabilizing patients until further medical emergency resources arrive on scene.

Additionally, injured or ill community members are at times uncertain whether medical attention is necessary. A quick assessment by a Hatzalah Cleveland Emergency Medical Technician can convince the patient to seek definitive care sooner than they would have otherwise.

If one is faced with a life-threatening emergency or even the potential of a life-threatening emergency, call Hatzalah Cleveland and 911 even on Shabbos.

Situations in which you should call include:

  • Allergic reactions
  • Altered mental status
  • Cardiac concerns
  • Choking
  • Diabetic concerns
  • Difficulty breathing
  • High fevers
  • OB emergencies
  • Suspected poisonings
  • Suspected stroke
  • Automobile accidents
  • Unusual bleeding
  • Burns
  • Fractures
  • Severe wounds
  • Slips and falls

If you consider calling 911 for a medical-related issue, consider calling Hatzalah Cleveland as well.

Yes. Hatzalah Cleveland will not provide transportation to a hospital. Our goal is to provide immediate care and serve as a bridge until fire/rescue personnel arrive and assume patient care.

Additionally, we are not trained to diagnose problems. Determining the cause is not within our scope of practice. That is something to be determined by doctors.

Hatzalah Cleveland members have undergone training to become certified Emergency Medical Technicians. In addition, Hatzalah Cleveland members will also have additional medical training not required by the licensing organizations.

All Hatzalah Cleveland members are also be required to learn and understand the Jewish laws that apply to delivering medical care.

Yes. Continuing education training is mandatory and enables us to provide the best care possible. Each EMT is required to attend periodic continuing education classes and/or drills.

Yes. As part of our goal to improve outcomes of medical emergencies, Hatzalah Cleveland will offer members of the community the opportunity to take safety classes.

  • Basic first aid and choking instruction
  • Basic CPR
  • AED instruction
  • Stop the bleed
  • Stroke awareness

If you are interested in learning more about organizing one of the above classes, please contact us.

The most important reason is the federally-mandated HIPAA law, which legally forbids any member of Hatzalah from revealing any information about a patient to anyone. Please do not ask any Hatzalah Cleveland member about a patient’s condition or a call.

Hatzalah Cleveland is a community organization operating under the auspices and direction of its Rabbinical Board. We are an affiliate of Central Hatzalah of New York, the oldest and largest Jewish emergency-care volunteer organization in the world.

Hatzalah Cleveland is an IRS-recognized 501(c)(3) tax-exempt corporation funded only through private donations. One hundred percent of every dollar donated funds Hatzalah Cleveland’s operations. All Hatzalah Cleveland personnel are unpaid volunteers.

Donate Now

If a medical situation arises on Shabbos, and you are unsure if it is classified as an emergency, it should be treated as life-threatening and Hatzalah should be called.

All calls to Hatzalah should be made without hesitation, without shinuyim, and by phone to the Hatzalah Emergency line. The public is urged to pre-program their phones, so that calling Hatzalah requires minimum dialing. This will expedite treatment of Pikuach Nefesh, and minimize meleches Shabbos.

View Rabbinical Proclamation (PDF)

Hatzalah Cleveland is completely dependent on local residents volunteering to provide coverage in our community. We are always seeking new local volunteers to assist, and can help provide necessary training and support.

Apply Here

Call 216-353-6613, Hatzalah Cleveland’s non-emergency office number. If no one answers, please leave a message and someone will get back to you. You can also click the Contact Us link at the bottom of the page.

Community Testimonials

"They come in lightening speed with care and compassion. One time I called and someone came in 20 seconds from around the corner. They were there for me in my times of urgent necessity when 911 couldn't come fast enough. Highly recommend."

- Arielle Haft

"You never want to have call hatzalah, but they are always there for you at any time of the day or night. I had to call for an emergency and the first responders arrived within 60 seconds! Unbelievable support and care. Keep up the great work!"

- Benjamin Kaplan